We take them all for granted. And so it is with telephony when you are running a voiceover business.
How can anyone run a business these days without phones and broadband? It's twice as hard if you are an internet business and the internet doesn't work!
That's what we faced recently. The internet went down - and BT's fibre optic 30MB internet at that. After much jiggery-pokery and re-booting, we realised it one of the phone lines was off too.
Yes - the fibre optic broadband still relies on the old copper wire to take the internet from your nearest junction box into your premises.
And so the business hangs by a thread...
Add to that the fact that the ISDN line had already gone off a week or so before. And so it went off again on the same day. So no internet, no ISDN and only one phone line.
I spent most of that Friday trying to get my a new wifi dongle to work so we could get the internet back. It was less than satisfactory and that's being kind.
Anyway it turns out, according to BT man, that the workmen - digging holes in a nearby road - were "less than careful" and had disrupted all the telephony lines.
So how do we prevent this sort of voiceover nightmare in the future?
