A Voiceover Artist feeling ripped off

For months now I have bravely battled to use an ageing pair of headphones. I have been using them regularly since I started reading the news on BBC Radio 2 in 1998, and - apart from repairing one of the "ear cushions" - the Bayer DT100's have given sterling service.

I have a separate - and much newer pair - for use by me and other voiceover artists in the Voice Booth -  but I like to have a pair just for broadcasting mainly so that they are always ready to go in my Radio 2 bag rather than having to remember to take them out of the studio to London with me.

Anyway back to the old pair. Finally I got fed up with having crackling headphones and decided to get them repaired. I struggled but finally found somewhere close who said they could do it. So I took them in and a week later collected them. I didn't have any cash on me (or a cheque book - who does these days?) so I offered the business credit card.

However the company's credit card machine wasn't working - and neither was the cash machine outside (which charges £0.95 for cash withdrawal).

So what to do? Very kindly the shop's staff said I could take away the headphones and just pop in with some cash when I was next passing. How unusual! How trusting. But....

...when I next get into Radio 2 to use them I find that they haven't been repaired at all!

I don't think I will be passing that particular - so-called repair shop- any time soon.